All sales are final. No returns. No exchanges. Refunds on lost/damaged shipments only.
Before buying, please carefully review the Size Guide on the product page. Wondering which size to get? It is usually better to order a size bigger, since it is more comfortable to wear a loose fit instead of a tight fit.
We only process refunds in the rare event that an order is: LOST in transit (based on tracking information), or DAMAGED in transit.
In the rare event that your order is DAMAGED in transit, please contact us via email within 7 days of delivery (based on tracking information). Instructions:
- Please include your Order ID in your message. Attach a picture that shows the major damage. Clothing must NOT be washed, and must NOT be overly worn.
- We will review the picture. If we determine that the damage is indeed major, we will respond with the return address to ship it back to, as well as a Return Merchandise Authorization number (RMA#). We only accept packages with an approved RMA#.
- Once we receive the item(s), we will refund your order within 5 – 10 business days. After we issue your refund, it takes additional time for your financial institution to make funds available in your account.
Please note: Currently, the original shipping cost from checkout is non-refundable. Also, the return shipping cost is non-refundable .
Exchanges: Currently, we do not offer direct exchanges.
Thank you for shopping at Goodextra.com
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